The Review object represents a Google Business Profile review as returned by GMBapi review endpoints.

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Fields

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account_id

A unique identifier for the account associated with the review.

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review_name

The full Google review resource name, for example accounts/{account_id}/locations/{location_id}/reviews/{review_id}.

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location_id

A unique identifier for the specific location of the business being reviewed.

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created_date

The timestamp indicating when the review was created.

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update_date

The timestamp indicating when the review was last updated.

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rating

The rating given by the reviewer, typically on a scale from 1 to 5.

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comment_native

The review comment in the reviewer’s original language, when available.

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comment_en

The review comment translated to English, when available.

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has_comment

Indicates whether the review includes written text. 1 means a comment is present, and 0 means it is rating-only.

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has_media

Indicates whether the review includes media such as photos or videos. 1 means media is present, and 0 means no media is present.

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reply

Indicates whether the business has replied to the review. 1 means a reply exists, and 0 means there is no reply.

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reply_date

The timestamp indicating when the business reply was posted.

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reply_comment

The text of the business reply to the review.

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reviewReplyState

The current reply state for the review. Values are PENDING, ACTIVE, and REJECTED.

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response_time

The time between the review and the business reply.

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reply_after_review

Indicates whether the business reply was posted after the latest review update. 1 means the reply timestamp is later than the review update timestamp. 0 means there is no reply, no reply comment, or the reply timestamp is not later than the review update timestamp.

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profilePhotoUrl

The URL to the profile photo of the reviewer.

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reviewerName

The display name of the person who wrote the review.

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reviewMediaItems

Media attached to the review, such as photos or videos.

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reviewMediaItems.thumbnailUrl

The thumbnail URL for a media item.

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reviewMediaItems.thumbnailLabel

The label or alt text for a media item thumbnail, when provided by Google.

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reviewMediaItems.videoUrl

The video URL for a review media item, when the media item is a video.

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is_deleted

Indicates whether the review has been deleted or is no longer available.

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Example

{
  "review": {
    "account_id": "12345678900987654321",
    "review_name": "accounts/12345678900987654321/locations/987654321/reviews/ABCDEF",
    "location_id": "987654321",
    "created_date": 1719474756704521,
    "update_date": 1719474756704521,
    "rating": 5,
    "comment_native": "Great service!",
    "comment_en": "Great service!",
    "has_comment": 1,
    "has_media": 1,
    "reply": 1,
    "reply_date": 1719561156704521,
    "reply_comment": "Thank you for your feedback. We appreciate your review!",
    "reviewReplyState": "ACTIVE",
    "response_time": 24.0,
    "reply_after_review": 1,
    "profilePhotoUrl": "https://lh3.googleusercontent.com/a/example-profile-photo=s120-c-rp-mo-br100",
    "reviewerName": "Michel van Luijtelaar",
    "reviewMediaItems": [
      {
        "thumbnailUrl": "https://lh3.googleusercontent.com/p/example-thumbnail",
        "thumbnailLabel": "Photo from customer",
        "videoUrl": null
      }
    ],
    "is_deleted": 0
  }
}